Perhaps due to the mild winter, we had a major carpenter bee issue this summer at our house. I first found seven holes that the bees had made into the siding of the house. I had ordered the "bee service" of another major local pest control company before calling Twin Forks. That other company came over first but solved nothing: all they were willing to do was to point the hose upward and spray pesticide onto the one side of the house where I had found the holes. They did not find it useful to spray the other three sides of the house, nor did they agree to put any dust into the holes (dust is actually a much more helpful treatment than spraying), nor did they inspect for any other holes. Of course the bees were still around -- you can't miss them, they were all over the place. When I called Twin Forks, they were extremely professional, they returned my after hours call immediately the following morning. They even called when they had a cancellation, to offer to arrive several days earlier. They had the right tools (which the first company did not have) -- a very long shaft that allowed them to spray the dust at holes that were 22 feet up near the roof (which the other company refused to do because it would have caused them to climb ladders). They not only used the dust, but then they came over with the spray as well, but covered all four sides of the house. Importantly, they carefully inspected the entire structure and found 8 more holes (for a total of 15!) and treated them all. Twin Forks Pest Control provided the best service anybody can hope for when it comes to carpenter bees!
I'm sharing my review for the simple reason Twin Forks Pest Control did an extraordinary job. Invaded by mice, that I'v been battling for some time. I win for awhile and then they're back. Donna at the desk heard my upset, and got me in as soon as possible.The next day Allen came to give me an estimate. He was calming and gave me a far cost. He took the worry of me and he took care of it. Congratulations! and Thank You.
I was using another company prior to Twin Forks and they were nasty. Twin Forks is just the opposite. It's hard for me to deal with bugs, so when I call Twin Forks and Donna answered, she calmed me down and professionally and honestly answered my questions and put me at ease. She represents the kind of service that this company brings: Professional, reliable and excellent in extermination. I've been a satisfied customer for a few years now. They never disappoint. Thank you Donna. Thank you Twin Forks.